Telecom Operators
Connect more customers, grow your subscriber base.
AI platform for telecom operators that modernizes your digital presence, automates customer onboarding and drives subscription growth in a competitive market.
68%
of subscribers prefer online self-service over calling support
3×
higher upsell conversion with AI-triggered timing
45%
reduction in churn with proactive retention campaigns
5 min
to first insights — free AI diagnosis
We understand your challenges
We know what telecom operators struggle with
High customer churn
Subscribers switch operators for marginal price differences. Without proactive retention communication and loyalty tools, churn erodes your subscriber base constantly.
Overcomplicated onboarding
New customers get lost in paperwork, activation delays and poor support. A smooth digital onboarding experience is the first retention battle.
Price wars with no differentiation
Competing only on price is unsustainable. Without showcasing service quality, coverage and support, you're always in a race to the bottom.
Support overload
High call center volumes for basic inquiries — bill explanations, data usage, plan changes. Automation can handle 70% of these without human agents.
Low upsell success
Customers on basic plans rarely upgrade unless prompted at the right moment with the right offer. Manual upselling misses timing windows.
Digital-native competitors
MVNO operators and digital-first telcos offer app-only, fully automated experiences. Traditional operators must digitize to remain competitive.
BGM solutions
A platform built for telecom growth
Digital subscriber acquisition
SEO-optimized landing pages for each plan and coverage area. Online signup flows that convert visitors into activated subscribers without call center involvement.
Automated onboarding journey
Welcome sequences, SIM activation guides, plan explanation videos and first-bill preparation — all automated and personalized per subscriber.
Retention & loyalty campaigns
AI-triggered retention offers when subscribers approach contract end or show churn signals. Loyalty rewards and anniversary communications.
Self-service customer portal
Branded portal where subscribers manage plans, view usage, pay bills and raise support tickets — reducing call center load by up to 60%.
Smart upsell engine
Behavioral triggers that identify upsell moments — data limit approaches, roaming usage patterns — and deliver personalized upgrade offers automatically.
Coverage & service marketing
Interactive coverage maps, speed test integrations and network quality content that differentiates your service quality from price-only competitors.
Key modules for telecom operators
Free
Health Check
Free AI diagnosis of your subscriber acquisition funnel and digital presence quality.
Web
Website Studio
Modern telecom website with plan comparisons, coverage maps and online signup.
CRM
Communication Hub
Automated subscriber communication — onboarding, billing, retention and upsell campaigns.
Self-service
Customer Portal
Branded self-service portal reducing call center load and improving customer satisfaction.
Ready to grow your subscriber base and reduce churn?
Start with a free AI diagnosis. See exactly where your digital presence is losing potential subscribers.