Municipalities & Cities
Transparent governance, engaged citizens.
AI platform for local governments that modernizes citizen services, increases transparency and transforms municipal communication — without expensive IT departments.
60%
reduction in routine citizen inquiries with digital self-service
4×
more citizen participation with digital consultation tools
80%
of citizens prefer online services over office visits
5 min
to first insights — free AI diagnosis
We understand your challenges
We know what municipalities struggle with every day
Outdated municipal website
Citizens can't find information, forms are PDF-only, and the site hasn't been updated in years. Residents call the office for things that should be online.
Low citizen engagement
Public consultations get minimal participation. Citizens feel disconnected from decision-making and only engage when they have complaints.
Manual administrative processes
Permit applications, utility requests and citizen inquiries all handled via paper or disconnected systems. Staff drowns in repetitive tasks.
Fragmented communication channels
Announcements go out via notice boards, a basic website and maybe Facebook — with no consistency, no targeting and no way to measure reach.
Transparency and compliance pressure
Freedom of information requirements, public procurement transparency and EU compliance regulations create workload without proper digital tools.
Limited IT budget and expertise
No dedicated IT team. Website maintenance depends on one person or an expensive external agency that takes weeks for simple updates.
BGM solutions
A platform that understands local government
Modern municipal portal
Accessible, mobile-friendly website with structured service catalog, event calendar and news — updated in minutes, not weeks.
Digital citizen services
Online forms, permit tracking, appointment booking and automated status updates that reduce office visits and phone calls.
Citizen engagement platform
Digital public consultations, surveys and participatory budgeting tools that bring residents into the decision-making process.
Multi-channel communication
Coordinated announcements across website, email, SMS and social media — targeted by neighborhood, topic or citizen preference.
Transparency dashboard
Public procurement records, budget visualization, council meeting minutes and project progress — all automatically published and searchable.
AI-powered citizen support
Automated FAQ responses, document guidance and service routing that handles 70% of routine inquiries without staff involvement.
Key modules for municipalities
Free
Health Check
Free AI diagnosis of your municipality's digital presence. See how citizens experience your online services.
Web
Website Studio
Modern municipal portal with service catalog, event calendar and accessibility compliance built in.
Citizens
Communication Hub
Multi-channel citizen communication, public consultations and automated notifications in one platform.
Participation
Civic Engagement
Digital participatory budgeting, surveys and transparency tools that strengthen democratic processes.
Ready to modernize your municipality's digital presence?
Start with a free AI diagnosis. See how your citizens experience your online services and where quick improvements are possible.