Public Institutions
Better public services, happier citizens.
AI platform for schools, hospitals and public services that digitizes citizen interactions, reduces administrative burden and improves service accessibility.
70%
of routine inquiries handled by digital self-service
50%
reduction in administrative processing time
3×
more citizen satisfaction with accessible online services
5 min
to first insights — free AI diagnosis
We understand your challenges
We know what public institutions deal with daily
Paper-based processes
Applications, enrollments and requests still handled via paper forms. Citizens wait in lines for services that could be digital.
Information gaps
Parents can't find school schedules, patients can't find clinic hours, citizens can't find the right department. Phones ring constantly.
Budget constraints
Limited funding for digital transformation. Every investment must prove clear value and serve the broadest possible audience.
Accessibility requirements
Public institutions must serve everyone — including people with disabilities, elderly citizens and those with limited digital literacy.
Low Pay Churns Educators And Staff
Public institutions lose educators, librarians and service staff to private tutoring, corporate training and abroad posts. Constant turnover erodes the quality of everyday public services.
Multi-stakeholder communication
Schools communicate with parents, students and staff. Hospitals with patients, families and referral doctors. Each audience needs different information.
BGM solutions
A platform that understands public service delivery
Digital service portal
Online forms, appointment scheduling and service tracking that reduce office visits and phone calls by automating routine interactions.
Information architecture
Clearly structured website with intuitive navigation, search functionality and multilingual support that helps citizens find what they need.
Audience-specific communication
Targeted messaging for different stakeholder groups — parents, patients, students, staff — through their preferred channels.
Accessible by design
WCAG compliant, mobile-friendly, with simple language options and assisted navigation for users with varying abilities.
Celebrate Everyday Public Heroes
Share Facebook and Instagram video portraits of long-serving public staff and the communities they support, amplified by BGM AI targeting of recent graduates locally. KPI: reduce annual staff turnover from 20% to 10%.
Automated notifications
Schedule changes, emergency alerts, deadline reminders and status updates delivered automatically to the right people at the right time.
AI platform for schools, hospitals and public services that digitizes citizen interactions, reduces administrative burden and improves service accessibility.
Free AI diagnosisKey modules for public institutions
Free
Health Check
Free AI diagnosis of your institution's digital presence and citizen service accessibility.
Web
Website Studio
Accessible public service portal with service catalog, forms and multilingual support.
Stakeholders
Communication Hub
Multi-audience communication with automated notifications, newsletters and emergency alerts.
Efficiency
Service Digitization
Online forms, appointment booking and request tracking that transform paper processes into digital workflows.
Ready to digitize your public services?
Start with a free AI diagnosis. See where your institution can improve citizen access and reduce administrative burden.
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